Shopping Guide
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Shopping Guide
How to Order
1.Click "Add to Cart" on the product page to add your desired item to the cart.
2.Follow the checkout process to complete your order.
3.Once your order is confirmed, you will receive an Order Confirmation Email.
※If you do not receive the email, please check your spam folder and email settings.

Shipping Information
Your order will be shipped within two business days after payment is completed.
※Orders placed on weekends and holidays will be processed on the next business day.
Once the shipping process is complete, we will send you a Shipping Notification Email.
Please note that cancellations are not possible after this email has been sent.
Delivery Information
The product will be delivered via EMS international mail.
Shipping Fees
We usually offer free shipping.
However, shipping fees may apply to certain countries or regions. If applicable, we will contact you separately.
Payment Methods
●Credit Card
The following credit cards are accepted:
VISA, Mastercard, JCB, AMERICAN EXPRESS, Diners Club
Credit card information is transmitted directly to the payment server operated by Stripe Japan, Inc. using a tokenization method (card information is not passed through our servers). As a result, your card details do not go through our system.
Stripe Japan, Inc. supports card payments in over 195 countries worldwide and is fully compliant with PCI DSS, the security standard for the credit card industry.
Installment payments are available; however, availability may depend on your contract with your credit card company.
The payment amount will be automatically deducted from your designated account in accordance with the terms of your credit card company.
Depending on your usage status, we may ask you to change your payment method.
Cancellation Policy
Cancellations cannot be made after the product has been shipped.
If there is any damage or issue, please contact us via email within three days of receiving the item.
Contact Information
TORA SIM Support Center
Contact Us
Business Hours: Weekdays 10:00 AM – 6:00 PM
※ Shipping operations are available on weekends and holidays as well.